Privacy Policy
Last updated: 2026-05-15
1. Who we are
Whirlswirl CommV, trading as SilverSync ("SilverSync", "we", "us" or "our"), is the controller of the personal data described in this Privacy Policy.
- Registered office: Engelandstraat 288, bus 2, 1180 Uccle, Belgium
- Enterprise number: 0753.873.310
- VAT number: BE0753.873.310
- Email: info@silversync.be
This Privacy Policy applies to the website https://silversync.be and the contact requests, emails and related business communications handled through it. Separate products, client projects or software services may have their own privacy notices or data processing agreements.
2. Personal data we collect
We collect the personal data you choose to provide when you contact us, request information or start a business discussion. This may include your name, email address, company or project information, message content and any other information you include in your request.
We also process limited technical data needed to operate, secure and maintain the website, such as IP address, browser and device information, referring page, requested pages, timestamps, error logs and security logs.
At the time of this notice, the public website does not provide user accounts, online payments, newsletter signup, behavioral advertising or analytics tracking.
3. Why we use personal data
| Purpose | Personal data | Legal basis |
|---|---|---|
| Responding to contact requests and project inquiries | Contact details and message content | Steps prior to a contract, performance of a contract, or our legitimate interest in responding to business inquiries |
| Providing services, preparing proposals and managing client relationships | Contact details, business information, project communications and contract details | Performance of a contract or steps prior to a contract |
| Operating, securing and troubleshooting the website | Technical logs, security logs and error data | Our legitimate interest in running a secure and reliable website |
| Complying with accounting, tax, legal and regulatory duties | Invoice, contract and business records where relevant | Legal obligation |
| Sending marketing or business updates | Contact details and communication preferences | Consent where required, or our legitimate interest in limited business-to-business communication where permitted by law |
We do not use the website to make decisions based solely on automated processing that produce legal or similarly significant effects.
4. Sharing personal data
We share personal data only where necessary and with appropriate safeguards. Recipients may include:
- service providers that help us host, operate and secure the website;
- Resend, which we use to deliver contact form emails;
- email, productivity and business administration providers;
- accountants, legal advisers, banks and insurers where needed for normal business administration;
- public authorities, courts or regulators where legally required.
We do not sell personal data.
Some providers may process data outside the European Economic Area. Where this happens, we rely on an adequacy decision, standard contractual clauses or another transfer mechanism permitted under GDPR.
5. Cookies and tracking
At the time of this notice, the website does not intentionally place analytics, advertising or social-media tracking cookies.
The website may use strictly necessary technical storage or cookies if needed to deliver requested functionality, protect the service or remember legally required choices. If we add non-essential cookies or similar tracking technologies, we will update this notice and request consent where required.
6. Retention
We keep personal data only for as long as necessary for the purposes above:
- contact inquiries are normally kept for up to 24 months after the last interaction, unless they become part of a client relationship or legal record;
- client, contract, invoice and accounting records are kept for the period required by Belgian law, which can be up to 10 years depending on the record;
- technical and security logs are normally kept for up to 12 months, unless a longer period is needed to investigate an incident, protect rights or comply with law;
- marketing contacts are kept until you unsubscribe or object, unless another legal basis requires retention.
When data is no longer needed, we delete it or anonymize it.
7. Your rights
Subject to the conditions in GDPR, you may have the right to:
- access your personal data;
- correct inaccurate or incomplete data;
- request deletion of your data;
- restrict or object to processing;
- receive your data in a portable format;
- withdraw consent where processing is based on consent;
- lodge a complaint with a supervisory authority.
To exercise your rights, contact us at info@silversync.be. We may ask for information needed to verify your identity before acting on a request.
You can also contact the Belgian Data Protection Authority:
- Data Protection Authority / Gegevensbeschermingsautoriteit / Autorite de protection des donnees
- Rue de la Presse 35, 1000 Brussels, Belgium
- contact@apd-gba.be
- https://www.dataprotectionauthority.be
8. Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed as fully secure, but we work to keep the risks proportionate to the nature of the data we process.
9. Changes
We may update this Privacy Policy when our services, tools or legal obligations change. The latest version will be posted on this page with an updated date.